Terms of Service

Definitions

• "Client" refers to the individual or organisation engaging Proxem for services.
• "Proxem" refers to [LEGAL_NAME], registered in Belgium under KBO number [KBO_NUMBER], VAT [VAT_NUMBER], with registered address at [REGISTERED_ADDRESS].
• "Services" refers to the web development, platform engineering, UI/UX design, and digital strategy work provided by Proxem.
• "Deliverables" refers to all work product, code, designs, documentation, and assets produced during a project.
• "Project" refers to the specific engagement as defined in an individual project proposal.

Scope of Services

Proxem provides web development, platform engineering, UI/UX design, and digital strategy services as agreed in individual project proposals. The scope, timeline, and deliverables for each engagement are defined in the relevant proposal document, which forms part of these terms upon acceptance.

Proposals and Acceptance

All services are governed by individual project proposals prepared by Proxem and accepted by the Client in writing (including email). A proposal becomes binding upon written acceptance. Any changes to scope after acceptance require a written amendment agreed by both parties.

Fees and Payment

Fees are as stated in the relevant project proposal. Invoicing occurs per milestone or on a monthly basis, as specified in the proposal. Payment is due within 30 days of the invoice date. Late payments may incur interest at the rate permitted under Belgian law.

Intellectual Property

Upon full payment, the Client owns all deliverables produced specifically for the project.

Proxem retains ownership of all pre-existing tools, libraries, frameworks, and methodologies used in the delivery of services. Where such pre-existing materials are incorporated into deliverables, the Client receives a perpetual, non-exclusive licence to use them as part of the delivered project.

Proxem may reference the project in its portfolio and marketing materials, unless a non-disclosure agreement is in place.

Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives the termination of any project and applies for a period of two years after the conclusion of the engagement, unless otherwise agreed in writing.

Liability

Proxem's total liability in connection with any project is limited to the total fees paid by the Client for that specific project.

Proxem shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of revenue, loss of data, or business interruption, regardless of the cause of action.

Warranties

Proxem warrants that all services will be performed with reasonable skill and care, in accordance with generally accepted industry standards. Proxem does not guarantee specific business outcomes, search engine rankings, or conversion rates as a result of the services provided.

Termination

Either party may terminate an engagement with 30 days' written notice.

In the event of termination, the Client is responsible for payment of all work completed up to the termination date. Proxem will deliver all completed deliverables and work-in-progress upon receipt of outstanding payment.

Force Majeure

Neither party shall be liable for delays or failure to perform obligations caused by circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, government actions, internet disruptions, or infrastructure failures.

Governing Law

These terms are governed by and construed in accordance with Belgian law. Any disputes arising from or in connection with these terms shall be submitted to the exclusive jurisdiction of the courts of Antwerp, Belgium.

Contact

For any questions regarding these terms, please contact us at Redouan@proxem.be.