Privacy Policy

Who We Are

Proxem is a digital architecture agency operated by [LEGAL_NAME], registered in Belgium under KBO number [KBO_NUMBER], VAT [VAT_NUMBER], with registered address at [REGISTERED_ADDRESS]. When this policy refers to "Proxem", "we", or "us", it means [LEGAL_NAME].

What Data We Collect

We collect personal data only when you voluntarily provide it through our contact form. This includes:

• Your name
• Email address
• Company or organisation name
• Job title
• Phone number (if provided)
• Project description and any additional context you share

How We Use Your Data

We use the information you provide to respond to your enquiry, assess whether your project is a good fit for our services, and communicate with you about potential engagements. We do not use your data for marketing purposes unless you explicitly opt in.

Legal Basis for Processing

We process your personal data on the basis of legitimate interest (GDPR Article 6(1)(f)). When you submit an enquiry through our contact form, you have a reasonable expectation that we will use your information to respond. Our legitimate interest is to assess project fit and communicate with prospective clients.

Third-Party Services

We use a limited number of third-party services to operate this website:

• Vercel (hosting): our website is hosted on Vercel infrastructure within the EU.
• Vercel Analytics: anonymised, cookie-free performance analytics used to monitor site health. No personally identifiable information is collected.
• Google Analytics (if applicable): if enabled, used for aggregated traffic analysis. You may opt out via your browser settings or a cookie consent mechanism.

Cookies

This website uses minimal cookies. Vercel performance analytics operates without cookies. If Google Analytics is enabled, it may set cookies to distinguish users. We do not use advertising cookies or third-party tracking pixels.

Data Retention

Enquiry data submitted through our contact form is retained for a maximum of two years from the date of submission. After this period, your data is permanently deleted unless an active client relationship exists, in which case retention is governed by our contractual obligations.

Your Rights

Under the General Data Protection Regulation, you have the right to:

• Access the personal data we hold about you
• Request rectification of inaccurate data
• Request erasure of your data
• Request data portability
• Object to processing based on legitimate interest
• Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, contact us at Redouan@proxem.be. We will respond within 30 days.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit) at www.gegevensbeschermingsautoriteit.be.

Contact

For any questions regarding this privacy policy or your personal data, please contact us at Redouan@proxem.be.

Updates to This Policy

This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. The last modified date is shown at the top of this page. We encourage you to review this policy periodically.